DIO Service Family Accommodation (SFA) Communications Update - 16 June 25

Revised move-in and move-out specification

We are pleased to update Service Personnel and families that the specification to which homes are prepared for move-in has now been revised. This follows changes to the specification that we had to make last year.  

One of the commitments of the Consumer Charter to improve SFA announced in April 2025, is to provide a more robust move-in standard so that families can have confidence that the home they are moving into will be ready on time and will be clean and functional. These commitments support the new Defence Housing Strategy, that will be published later this year. 

The revised move-in and move-out specification, effective immediately, returns to the previous standard with additional specifications including: 

• Hard flooring being used in downstairs areas instead of carpet when replacement is required. 
• The use of white paint to decorate inside homes. 
• Vinyl flooring being used in all bathrooms, WC, kitchens and utility rooms if floor tiles, or hard flooring are not already installed when replacement is required.   
• Allowing up to four picture hooks per room to be left at move out without charges being incurred. 

This revision to the specification has been made possible following funding secured for financial year 2025/2026 and £1.5 bn of additional funding announced earlier this month by the Defence Secretary, Rt Hon John Healey MP to deliver longer term and enduring improvements to UK SFA housing as part of the Government’s Strategic Defence Review.

The revised move-in and move-out standards can be read in full on the Pinnacle website.